Not all Telephone Banking services are available 24 hours a day, seven days a week. If you need to call us from abroad, you can call us on +44 1. Calls to 03 numbers are charged at no more than local rate. Lines are open 24/7 and our advisers are available 7am to 11pm if you'd like more information. If you’re eligible and hold a bank, savings or credit card account with us, you can set up Voice ID. Learn more about Voice ID. It confirms your identity using your voice. Voice ID is a security feature available to Telephone Banking customers.
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As you’re already securely logged on, there's no need to remember any passwords. If you need to call Telephone Banking from abroad, call +44 1733 347 007.Īlternatively, call us direct from your Mobile Banking app. Need a home insurance quote? Visit our home insurance hub.Īccess and manage your accounts 24 hours a day, seven days a week with PhoneBank®, our easy-to-use Telephone Banking service.Applying for a loan? More information about loans.Need to manage your overdraft? Visit our overdraft hub.Planning a move? To keep your moving plans moving, you can calculate your borrowing online, as well as speak to a Mortgage Adviser over video or phone.Internet Banking or on our app – to stay on top of payments, you can manage direct debits and standing orders, and even pay in a cheque on our app (up to £1,000 per cheque and £2,000 in total per day).Make sure you check their website for up-to-date information about opening hours.Ĭan we save you a trip? Managing your money from home is the safest way right now, and there’s so much you can do online: You can check your balance, make withdrawals and pay cash or cheques into your current account at Post Office counters. You can also do your everyday banking at your local Post Office. When you visit, we may ask you to wait outside if it’s busy and things may take a little more time to complete, but we’ll help you as quickly as we can, so please bear with us.
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You'll also be asked to wear a face covering. To protect you and our staff, we’ve put social distancing measures in place in our branches so you can bank with us safely.
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If you do need to visit us in branch, please check our branch finder page for the latest opening hours before you visit. The safest way to bank with us right now is from home, either using our app or through Internet Banking.